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Privacy policy

Effective date: February 2026

This privacy policy explains how iaso health pty ltd ABN 35 621 345 695 trading as Medius Global collects, uses, discloses and stores personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website or engaging our services, you consent to the collection and use of your personal information as described in this policy.

Who we are

Medius Global is a trading name of iaso health pty ltd. We provide GP practice sale readiness advisory services and go-to-market services for health technology companies. Our website is mediusglobal.com.au.

What personal information we collect

We may collect the following types of personal information:

  • Name and contact details (email address, phone number, postal address)
  • Business name, practice name and ABN
  • Professional role or position
  • Information you provide through our contact forms, email correspondence or consultations
  • Information submitted through the GP sale readiness assessment tool, including practice operational and financial data
  • Website usage data collected through cookies and analytics tools (see below)

We do not collect sensitive information as defined under the Privacy Act unless you voluntarily provide it and consent to its collection.

How we collect personal information

We collect personal information:

  • Directly from you when you complete a contact form, submit an assessment, send an email or engage our services
  • From third parties such as referral partners, accountants or lawyers acting on your behalf (with your knowledge or consent)
  • Through automated means when you visit our website, including cookies, server logs and analytics tools

How we use personal information

We use personal information for the following purposes:

  • To respond to enquiries and provide requested services
  • To conduct sale readiness assessments and produce reports
  • To communicate with you about our services, including follow-up correspondence
  • To improve our website, tools and services
  • To produce deidentified, aggregated benchmarking data (no individual practice or person is identifiable)
  • To comply with legal and regulatory obligations

We do not sell, rent or trade your personal information to third parties for marketing purposes.

Benchmarking and deidentified data

Data submitted through the GP sale readiness tool may be used for benchmarking purposes. Any published benchmarking data is deidentified and aggregated so that no individual practice, owner or person can be identified. We do not publish or disclose practice-specific data without explicit written consent.

Disclosure of personal information

We may disclose personal information to:

  • Service providers who assist in operating our website, tools or business (such as hosting providers, email platforms and analytics services)
  • Professional advisers (accountants, lawyers) where necessary to deliver services you have engaged
  • Regulatory or government bodies where required by law

We require all third-party service providers to handle personal information in accordance with this policy and applicable privacy legislation.

Overseas disclosure

Some of our service providers (such as website hosting, email or analytics platforms) may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is treated in accordance with Australian privacy standards. By using our website, you consent to the transfer of data to overseas servers where necessary for the operation of our services.

Cookies and website analytics

Our website uses cookies and analytics tools to collect information about how visitors use the site. This may include your IP address, browser type, device information, pages visited and time spent on the site. This data is used to improve the website and understand user behaviour in aggregate. It is not used to personally identify individual visitors unless combined with information you have voluntarily provided.

You can configure your browser to refuse cookies or alert you when cookies are being sent. Some features of the website may not function properly if cookies are disabled.

Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes access controls, secure hosting and encryption of data in transit. However, no method of electronic storage or transmission is completely secure and we cannot guarantee absolute security.

Data retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations or to resolve disputes. When personal information is no longer required, we take reasonable steps to destroy or deidentify it.

Your rights

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of personal information that is inaccurate, incomplete or out of date
  • Request deletion of personal information where we are not required by law to retain it
  • Withdraw consent to the use of your personal information (where consent was the basis for collection)

To exercise any of these rights, contact us using the details below. We will respond to access and correction requests within 30 days.

Complaints

If you believe we have breached the Australian Privacy Principles or handled your personal information inappropriately, you may lodge a complaint with us using the contact details below. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this privacy policy from time to time. Changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.

Contact

For privacy-related enquiries, access requests or complaints, contact us at admin@iasohealth.com.au or through the contact form on mediusglobal.com.au.

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Medius Global

GP practice improvement, expansion and sale readiness

Services

  • Assessment services
  • Remediation services
  • Coordination and packaging
  • Business expansion

Resources

  • GP sale readiness tool
  • CPD PDSA guides
  • GP business guide
  • GPs as directors
  • Australian GP landscape report
  • Beyond Medicare
  • GP practice buyer guide
  • GP group operators (zoo)
  • Humphrey: AI advisor on the business of general practice
  • Insights

Other services

  • Go-to-market strategy
  • Sales systems and CRM
  • Partnership development

iaso health pty ltd trading as Medius Global ABN: 35 621 345 695

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